Cookies

This Privacy Policy explains how Takamax collects, uses, and (in certain cases) discloses customers’ personal information. It also outlines the measures we take to secure personal information and explains your choices regarding the collection, use, and disclosure of your data.

1) Purpose of Collecting Personal Information

We only collect information necessary for purchase transactions. Your information will be stored for the period required by law or for legitimate business purposes.

We collect, store, and process your personal data for order processing, future notifications, and service provision. This may include, but is not limited to: full name, address, phone number, email, fax (if any), nationality, payment details, bank account and bank information, credit card details, and other necessary data.
We may also collect information about the recipient of goods (if different) such as name, address, phone number, email, fax, nationality, etc.

2) Scope of Use of Personal Information

We use the information you provide to process orders, deliver requested services and information, and fulfill customer requirements. Additionally, we may use your data to:

Manage customer accounts.

Verify and complete online transactions.

Audit website data downloads.

Improve website layout, content, and user experience.

Identify website visitors and conduct demographic research.

Send product and service information (unless you opt out).

By providing personal information (such as address, phone number, and contact person) and submitting your order, you consent to receiving calls, messages, and order confirmations from Takamax.

We may also use customer data for market research. Survey results will be anonymized and used for statistical purposes only. No survey responses will be transferred to third parties.

If you no longer wish to receive marketing information, you can unsubscribe at any time by clicking the opt-out link in our emails.

3) Retention Period of Personal Information

We retain your personal information to ensure uninterrupted access to our products and services, and for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements (including tax and accounting obligations), or perform other legitimate business functions. Retention periods vary depending on the purpose of use, after which your data will be securely deleted in compliance with applicable law.

4) Third Parties and Links

We may share your information with business partners in line with this Privacy Policy. For example, we may engage third parties for shipping, payment processing, data analysis, marketing, and customer service.

We may exchange information with third parties to prevent fraud or reduce credit risk.

Customer data may also be transferred in the event of a company merger or acquisition.

We do not sell or disclose your personal data to third parties without your consent, except as required by law.

This website may contain third-party advertisements or links to external websites. Please note that we are not responsible for the privacy practices or content of these third-party websites.

5) Contact, Notifications, and Modifications

If you have any questions regarding privacy at Takamax or wish to contact our data controller, please reach out to us at:

TAKAMAX CO., LTD
24, D2 Street, Mega Ruby Residential Area, Long Truong Ward, Ho Chi Minh City, Vietnam
Email: sales@takamax.com.vn
Tel: +84 904 150 324

6) Access and Correction of Personal Information

You may log in to your registered account on the Takamax website to review and correct your personal details.

You have the right to request access to your data, request corrections free of charge, and opt out of the use of your data for marketing purposes at any time.

7) Security

We implement appropriate technical and security measures to prevent unauthorized or unlawful access, loss, destruction, or damage to customer data. Data collected on the website is stored securely on protected servers with firewall systems.

We advise customers not to share payment details via email. Takamax will not be responsible for losses incurred through data exchanges over the Internet or email.

For payments processed through third-party providers (e.g., e-wallets, online payment gateways such as ZaloPay), responsibility for securing payment account details lies with the respective providers.

Any attempts to interfere with, damage, or unlawfully access our website systems are strictly prohibited. Violations will result in the loss of all related rights and may be prosecuted under applicable law.

All transaction information will be kept confidential. However, we may disclose information if required by legal authorities.

The terms, conditions, and content of this website are governed by Vietnamese law, and the courts of Vietnam have jurisdiction over disputes.